Pricing isn't permanent
Your costs change. Your skill improves. Your capacity tightens. If your prices never move, you're absorbing every increase in groceries, gas, and time — and your margins shrink quietly until the work stops feeling worth it. Raising prices is a normal part of running a service business.
Signals it's time
- Your floor price (Lesson 8) has risen but your rates haven't.
- You're fully booked and turning away inquiries — demand exceeds supply.
- Scope has crept since you last set the rate — you're doing more work per visit than originally agreed.
- You dread certain bookings — often a sign the rate doesn't match the effort.
- You haven't adjusted in 12+ months and costs have clearly increased.
How to adjust
Small experiments
- Raise prices for new clients first. This is the lowest-risk way to test a new rate.
- If new clients accept without hesitation, the market supports it — apply to existing clients at the next natural break (quarterly review, new year, contract renewal).
- A 5–10% increase is usually the right increment for existing clients. Larger jumps need more lead time and more explanation.
Tighten scope instead (or in addition)
Sometimes the issue isn't the rate — it's that you're delivering more than you're charging for.
- Review your proposal (Lesson 7) against what you're actually doing. If the gap is significant, a scope reset may solve the problem without a price change.
- "Starting next month, I'm standardizing my service to include X and Y. Z will be available as an add-on." Clear, professional, not punitive.
How to communicate the change
The same wording, every time:
- Give advance notice — at least 2–4 weeks for recurring clients.
- Be direct: "I'm adjusting my rates effective [date]. Your new weekly rate will be $___."
- Brief reason (optional but appreciated): "This reflects increased ingredient costs and ensures I can continue delivering the same quality."
- Don't apologize. A fair price for good work isn't something to be sorry about.
- Don't negotiate in the announcement. If a client wants to discuss, that's a separate conversation — but the announcement itself is clear and final.
What if a client leaves?
Some will. That's normal and expected. A client who leaves over a modest price increase was likely optimizing for cost, not for your service — and the slot they free up can be filled at your new rate. Don't chase; stay professional and leave the door open.
Before you continue
Review your current rates against your floor price from Lesson 8. If there's a gap, draft the message you'd send to existing clients. Even if you don't send it this week, having the language ready removes the emotional friction when it's time.