You're a guest and a professional — both at once
Working in someone else's home is a privilege that requires more social awareness than a commercial kitchen. You're seeing their family routines, their mess, their kids, their habits. Discretion is non-negotiable.
Kitchen etiquette
- Leave it cleaner than you found it. Not "about the same" — cleaner. Counters wiped, dishes done, trash taken out or bagged. This is the single behavior that gets mentioned most in positive client reviews.
- Don't rearrange their kitchen. Use their space as organized, even if it's inefficient. Ask before moving anything permanently.
- Bring what you need. Don't assume you can use their olive oil, spices, or tools unless it's been discussed. Over time, some clients will offer — let them initiate.
- Communicate about supplies. If you notice they're low on something you use regularly (containers, foil, a staple ingredient), mention it rather than silently running out mid-cook.
Privacy
- What you see stays private. Family dynamics, financial clues, health information, arguments, parenting — none of it is your story to tell. Not to other clients, not on social media, not to friends.
- Children and pets: be friendly, be safe, and don't discipline or comment unless asked. If a pet is in the kitchen during cooking and it's a concern, bring it up gently with the client — once.
- Other household staff: cleaners, nannies, assistants. Be polite, stay in your lane, and coordinate scheduling if needed. You're not competing.
Photos and social media
- Ask before photographing anything — food, kitchen, setup. Some clients are fine with it; some are private. Never assume.
- Never photograph identifiable details of the home — addresses, family photos visible in background, kids, art, security systems.
- If you post: generic food shots with no client identification. "Today's prep for a family of four" is fine. "Cooking for the Johnsons in their gorgeous Westlake kitchen" is not.
- Get permission in writing if you want to use a client's name, quote, or detailed story in your marketing — even anonymized, some details are identifiable.
When something goes wrong
You will eventually break a dish, stain a counter, or make a mistake. The right move:
- Tell the client immediately — don't hide it or hope they won't notice.
- Offer to replace or repair.
- Move on without drama. How you handle mistakes builds more trust than never making them.
Before you continue
Write your personal house rules — standards you hold yourself to in every client's home. Keep it short (5–7 items) and review it when you start with a new client.